Part Time Customer Service Advisor – Charity

I’m recruiting on behalf of a local charity for a Customer Service Advisor to join their team on a temporary basis for around 4-6 months.

Key duties will include:

• Handling inbound telephone and email enquiries
• Providing support and information to customers and service users
• Updating and maintaining records accurately
• Resolving queries in a professional and timely manner
• Supporting the wider team with administrative tasks

We’re looking for someone with previous customer service experience, strong communication skills and a positive, empathetic approach.

This is a part time role, three days a week Tuesday, Wednesday and Thursday.

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