Library Customer Service Supervisor – Lead & Engage

Stevenage Library is seeking an Assistant Customer Service Supervisor to support the Library Manager, supervise the frontline team, and help deliver a broad range of library services. The role includes staff timetabling, training and development, monthly statistics, Health & Safety, and acting as senior on duty.

Weekend shifts and specific rotas are involved, with a commitment to excellent customer care. You will promote library resources and participate in outreach activities to benefit the

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