Automotive Service Advisor — Customer-Centric & Growth

Swansway Motor Group is seeking a dynamic Service Advisor to join our aftersales team in Birmingham. As the face of the front-of-house, you will deliver exceptional service, greet customers, qualify work, and handle enquiries with clarity and care.

You will manage workshop bookings, communicate repair updates, upsell where appropriate, and support colleagues in a fast-paced dealership environment. A demonstrated customer-service mindset and driving licence are essential.

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