Automotive Service Advisor | Customer Focus & Growth Perks

Eastern Western Motor Group is seeking a Customer Service Advisor in Scotland to greet customers, explain services, and manage appointment scheduling. You will coordinate loan vehicles and communicate with technicians to ensure accurate diagnoses and timely resolutions.

The role includes monitoring progress, updating customers, maintaining records, and following up post-service to ensure satisfaction and gather feedback. A strong focus on warranty compliance and service procedures is essential.

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