Digital Product Manager | Subscriptions & E-commerce

Overview

As Digital Product Manager, you will own the roadmap for a customer-facing digital platform combining subscriptions, editorial content, accounts and e-commerce. You’ll shape the digital growth strategy in collaboration with the Head of Digital and external partners. Expect cross-functional collaboration to prioritise features that deliver meaningful customer value and business impact. This is a growth-focused, hands-on role with broad ownership and a path to more senior responsibility as the product function matures. Your work will directly influence how subscribers engage with premium content and services.

Pay / Benefits

• private health and life insurance
• 23 days annual leave
• Christmas shutdown
• staff discounts
• daily breakfast

Responsibilities

• Own and maintain the organisation-wide digital roadmap
• Support subscriptions, customer accounts, content and e-commerce experiences
• Lead product discovery and translate stakeholder needs into prioritised deliverables
• Collaborate with external engineering and agency partners on new features and improvements
• Leverage customer insight, product data and commercial priorities to inform decisions
• Coordinate stakeholders across digital, editorial, commercial, marketing and creative teams
• Challenge conflicting requests to focus on high-value outcomes
• Introduce structure and clarity across the product lifecycle
• Work with internal design teams to improve customer journeys and overall digital experience

Key requirements

• Approximately 3–5 years in product management or digital product delivery
• Experience with subscription, membership or recurring-revenue digital products
• Background in publishing, media, content, e-commerce, arts and culture or other consumer-facing environment
• Experience owning or contributing to product roadmaps, discovery and prioritisation
• Strong stakeholder management and ability to work with senior, creative and non-technical colleagues
• Experience working in an agile environment
• Ability to operate within a small team and assume responsibility beyond a narrow remit
• Experience with external development teams or digital agencies is beneficial
• Appreciation of well-designed consumer experiences and premium content-led brands

• stakeholder management
• communication
• cross-functional collaboration
• agile methodologies
• product discovery
• prioritisation

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