Senior Backend Engineer, Customer Operations Platform (Hybrid)

iwoca is seeking a Senior Software Engineer to join the Customer Operations Platform in London. Hybrid work with 1-2 days onsite per week, building and improving automated flows for operations teams, and applying ML/AI to enhance decision making and reliability of communications.

You will collaborate with Operations, Credit, and Collections teams, mentor juniors, and shape service boundaries as we migrate to smaller, deployable components while delivering high-impact customer outcomes.

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