Healthcare Support Worker – Complex Care
Employer: Superior HealthcareLocation: Local community (home-based care)
About the Role
Superior Healthcare is recruiting Healthcare Support Workersto support a young client with complex care needs in her family home.
This is a rewarding opportunity to provide person‑centred care to a client who thrives on engagement, routine, and meaningful interaction.
She benefits from carers who are warm, confident, and energetic, and who can build a trusting, supportive relationship.
She enjoys a wide range of activities including arts and crafts, reading, and music (especially Foo Fighters!). She is non‑verbal but communicates effectively through lip reading and Makaton, and will often guide her care team on what activities she would like to do — so carers should be happy to follow her lead and fully engage.
She also lives with a small, elderly dog, so being comfortable around pets is important.
Key Responsibilities
- Providing high-quality, person-centred care
- Supporting communication using lip reading and Makaton
- Encouraging and participating in activities such as arts, crafts, and reading
- Promoting independence, choice, and emotional wellbeing
- Responding to communication cues and building rapport
- Supporting clinical needs (including tracheostomy care if trained)
Client Preferences
- Female carers
- High energy, engaging, and positive attitude
- Comfortable taking direction from the client and participating in activities
- Calm, level‑headed, and switched on
Shift Pattern
- Saturday night shift 18:45-7am – £16.50 per hour
- Sunday night shift 18:45-7am – £17.60 per hour
Pay & Benefits
- Competitive hourly rates
- Paid induction and ongoing clinical training
- Opportunity to develop specialist skills, including tracheostomy care (training provided)
- Opportunity to work towards an NVQ/Diploma
- Holiday pay and pension
- Blue Light Card (funded)
- Employee Assistance Programme
- Menopause support
- Referral rewards
- Ongoing support from nurses and supervisors
Requirements
- Previous care experience essential
- Drivers preferred
- Experience with tracheostomy care desirable (full training provided)
- Confident, engaging, and emotionally intelligent approach
- Comfortable working in a family home with pets
Checks Required
- Enhanced DBS check
- Three years’ continuous referencing
Responsibilities
- Responding to communication cues and building rapport
- Supporting clinical needs
- Promoting independence, choice, and emotional wellbeing
- Providing high-quality, person-centred care
- Supporting communication using lip reading and Makaton
Requirements
- Minimum six months UK healthcare experience
- Full UK driving license
- Comfortable taking direction from the client and participating in activities
- High energy, engaging, and positive attitude
Benefits
- Blue Light Card – we’ll pay for it.
- Earn a £50 voucher for every friend you refer who joins our team.
- Thorough paid training and supported induction, with annual paid refreshers.
- Wellbeing support including up to six counselling sessions.
- In-house wellbeing team to support you.
- We reward Employees of the Month with a £100 voucher.
- Employee events throughout the year, including fish and chips on the beach.
- Consistent support from our team of Nurses and Field Care Supervisors.
- Accumulate holiday pay as you work.
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