Optical Customer Care Specialist

Duncan & Todd Opticians & Hearing Care in Dunfermline is seeking a Customer Care Assistant on a full-time, permanent basis. Join our busy branch and be the first point of contact for patients, delivering outstanding care and a high level of service.

The role covers a variety of tasks across reception, appointments, stock, and patient records. You will work 5 days a week (Mon–Sat), with training provided to ensure you can confidently advise on frames and lenses, take measurements, and support NHS

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