Hybrid Tech Support Specialist – Social Care Payments

Bath & North East Somerset Council is seeking a motivated Technical Officer to support the ContrOCC system that underpins social care payments. You will be the first point of contact for users, resolve issues, log incidents, and contribute to continuous improvement of payment processes.

The role involves a mix of office and home-based working, collaboration with Adult and Children’s Social Care teams, and a focus on delivering a reliable payments service for the council and residents.

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