Entry-Level IT Helpdesk Support Specialist

Back To Work in the East Midlands is seeking a friendly and enthusiastic Junior IT Helpdesk Support Assistant to join their team in Nottingham. This entry-level role is designed for individuals with limited technical experience who are eager to learn and start a career in IT, with full training provided.

You will provide first-line support via phone, email and ticketing systems, log and manage requests, assist with password resets and basic hardware/software issues, and escalate more complex

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