Pension Fund Member Services Specialist

The Cardiff and Vale of Glamorgan Pension Fund seeks a Customer Services Assistant to provide friendly, accurate information to members via phone, email, and face‑to‑face where required. You will be part of the Pension Fund’s Customer Services team, helping members navigate LGPS queries with empathy and clarity.

Full training will be provided on LGPS and related legislation; you will work closely with the team, develop digital and administrative skills, and have the opportunity to study for a

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