Retail Customer Service Manager – Betting Shop

Entain, a leading global sports betting and gaming company, is hiring a Retail Customer Service Manager for its Ladbrokes & Coral betting shops. You will oversee customer service standards and support shop teams.

Reporting to the Shop Manager, you will take bets, handle cash, demonstrate products, and help us reach targets while maintaining high shop standards and a welcoming environment. This role involves shifts across opening hours, requires 18+ and prior customer-facing experience with cash

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