Educationand qualifications
Good general education/GCSEMaths and English or equivalent, or proven competence.
First Aid qualification (orwillingness to train)
Administrative/business/office-basedcertification
Professionalknowledge and experience
Demonstrate an understanding ofthe need to maintain sensitivity and confidentiality
Excellent working knowledge andpractice in Microsoft Office packages
Good organisational skills,able to co-ordinate a variety of tasks/communications/meetings and organiseown workload
Ability to work under pressure,remaining calm and flexible
The ability to build goodprofessional relationships with parents/carers, students, staff and membersof the public
Customer service experience
Experience of working in aschool environment
Experience of using Arbor in aschool setting
Traitsand competencies
Committedto and good understanding of Safeguarding and Child Protection practice andprocedure
Able to carry out routine taskswithout close supervision
Able to identify, prioritiseand deal with issues as they occur
A ‘self-starter’ with the abilityto motivate self, prioritise effectively and meet deadlines
A confident communicator
Excellent telephone manner
Well presented
Genuine enthusiasm and the abilityto work well within a wider staff team
Someone who is:
- Willing to work outside of normal hours if required
- Flexible and adaptable to changing circumstances
- Enthusiastic, approachable and team spirited
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