Rent Arrears Recovery & Tenancy Support Officer

A leading Housing Association in Essex is seeking a customer-focused Income Recovery Officer to join their housing income team, supporting residents with rent accounts and maximising income while sustaining tenancies. Goodman Masson, on behalf of the housing association, is assisting with the recruitment for this 3-month fixed-term role.

The role combines rent account management, arrears recovery, welfare and benefits support, and liaison with internal teams and external partners to progress

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