The Business and Client Services (BCS) Leader of Learning and Development is a strategic business partner responsible for defining, building, and executing comprehensive learning strategies that enhance technical capabilities, domain expertise, and workforce readiness across Risk BCS and People & Investments (P&I) BCS globally.
This role bridges onshore and offshore operations, ensuring seamless knowledge transfer and continuous professional development for a workforce spanning the US, UK, and multiple Global Capability Centers (GCC) including India, Poland, Portugal, and Mexico.
As leader, this person will design enterprise-level learning initiatives, manage a team of :30 professionals, report directly to the BCS Chief People Officer, with a dotted reporting line to the BCS Talent Partner, and collaborate with business leadership to align learning investments with organizational priorities.
This is a hybrid position with three days required working from our London office.
We will count on you to:
Strategic Learning Planning
- Develop and own the 3-year BCS Learning & Development strategy aligned with organizational transformation initiatives
- Define learning frameworks for technical skill development, domain expertise, and professional growth across all levels
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