Lead Service Designer — Hybrid AI-Ready Digital Experiences

83zero Ltd is seeking a Lead Service Designer to drive end-to-end service design for digital customer experiences. This Manchester-based role combines strategic leadership with hands-on design, leading multidisciplinary teams and shaping complex transformation programmes across the UK.

The role emphasizes research, prototyping, testing and delivery, with a focus on creating human-centred, scalable services and guiding senior stakeholders through major design decisions.

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