Customer Operations Lead: Strategy, Service & Growth

Marmion in Wakefield is seeking a Customer Operations Manager to lead the Sales Support function. You will set strategy, drive process improvements, and align activity with business goals to enhance service quality and revenue.

Reporting to the Commercial Director, you will manage 2 Team Leaders and 13 Executives, champion customer experience, data quality, and cross‑department collaboration while optimizing budgets and resources for sustainable growth.

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