Senior Customer Success Partner — Onboarding & Adoption Leader

Monotype, a leading SaaS provider, is seeking a Sr. Customer Success Manager to help customers adopt, optimize, and realize maximum value from our platform. You will own strategic onboarding and configure enterprise accounts while driving adoption and renewals.

You will lead live onboarding sessions, provide training, and use playbooks to standardize steps. Strong relationship management and data-driven insight will be essential for reducing churn and expanding our footprint.

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