Group Customer Care Leader — Deliver 5-Star Homebuyer Experience

Persimmon Homes is seeking a Group Customer Care Manager to drive the delivery of the Customer Care strategy across Persimmon Homes and Charles Church. You will translate group standards into practical regional action, coordinate performance and governance activity, and collaborate with regional and functional teams to improve customer satisfaction and complaint handling.

Reporting to the Group Customer Care Director, you’ll lead cross-functional initiatives, develop team capability, and build

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