Hybrid Product Manager — Customer-Centric Services

NS&I is seeking a product-oriented professional to drive improvements across a portfolio of services that impact millions. You will combine customer insight, data and cross-functional collaboration to shape roadmaps and prioritise work that delivers real value.

The role blends product ownership with CX and service design, in a hybrid work model. You will work with service designers, data specialists and operational colleagues to champion customer outcomes, navigate ambiguity and influence

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