Company: United States Digital Space LLC
Location: London
Job Description:
the company Group in London is seeking a Director, Service Delivery & Excellence, B2B to lead the end-to-end B2B support across Viator Supply and Bókun. You will modernize operations with AI, drive first-contact resolution, and elevate supplier satisfaction in a global partner ecosystem.
Responsibilities cover strategy, BPO governance, compliance, and continuous improvement, with heavy emphasis on Salesforce, multi-site leadership, and international travel.
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Posted: September 27th, 2026