First Line Manager

INBOUND FIRST LINE MANAGER WANTED!

Location: Rugby, CV23.

Days of Work: Monday to Friday.

Hours of work: Weekly rotation,07:00- 15:00/10:00-18:00/13:00-21:00 (37.5 per week).

Salary: £34.5K per anumm (£17.69ph).

Are you an experienced First Line Manager looking for a change of scenery?

Our World renounced international retail client are looking for an experienced First Line Managerto join their inbound office team in Rugby, CV23.

As a First line Manager, you will be working alongside another FLM, You will lead and manage the UK inbound team. This is a fast-paced role which would suit someone who works well under pressure.

WHAT YOU’LL DO AS AN INBOUND FIRST LINE MANAGER:

• Lead the Planning team and play a key role in the development of people and processes across the account areas. Your leadership will inspire and motivate our team to reach new heights!
• Streamline Processes: Lead and support the Vendor Communication team to ensure collections are agreed and planned for the following day.
• Bring together the Inbound and Outbound operations to create synergies and cost savings.
• Monitor Performance: Track key performance indicators and drive continuous improvement initiatives to meet and exceed our goals.
• Foster Collaboration: Build a strong team culture that values communication, accountability, and teamwork. Together, we’ll achieve great results!
• To ensure strong and effective relationships are maintained with both customer and account team.

THIS ROLE WOULD SUIT PEOPLE WHO:

• Experience with Transport and route planning.
• Have previous team supervisor/management experience.
• Experience using the Paragon Planning tool is desirable.
• Have a strategic mindset and a passion for problem-solving.
• You’re a natural leader with excellent communication skills, able to inspire and engage your team

WHAT WE OFFER:

• Modern working environment.
• Subsidised on site canteen that serves hot food.
• Free tea and coffee.
• Free on-site parking.
• Option to be paid weekly or monthly.
• Potential to go permanent after 12-weeks.
• 24/7 agency contact-ability.
• Minimum 33 days annual leave (Including bank holidays, subject to accrual)

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