Quality Assurance Manager

Quality Assurance Manager – Cardiff Council Social Services

Cardiff (hybrid)

£46,579 – £49,817

Monday – Friday, 8:30am – 5pm (4:30pm finish on Fridays)

Permanent

Hoop Social Work is working with Cardiff Council Social Services to recruit a Quality Assurance Manager. This is a directorate-wide role covering both Children’s and Adult Services.

The role

You’ll lead the rollout of a new Quality Assurance and Audit Strategy and put strong QA processes in place across the directorate. You’ll work closely with teams to share good practice, keep standards high and build a “best practice first” culture.

What you’ll be doing

• Leading on the Quality Assurance and Audit Strategy for Children’s and Adult Services
• Building and embedding QA processes across the directorate
• Offering leadership and constructive challenge to team managers and practitioners
• Spotting where policy and practice can improve, then leading the changes
• Sharing good practice across the workforce and raising expectations of quality

What you’ll bring

• A social work qualification and registration with Social Care Wales (or eligibility to register)
• Solid post-qualifying experience and a real belief in the value of social work
• Experience managing others
• Confidence to challenge and influence at manager level
• Strong organisation, attention to detail and communication skills
• Comfort working somewhere fast-paced with a focus on improving services

Good to know

• The role is subject to an Enhanced DBS check
• It’s open to post share (job share)
• Applications are welcome in English or Welsh

#J-18808-Ljbffr…