Complaints & Information Officer (FOI/EIR) – Hybrid

Leicestershire County Council is seeking a proactive Complaints and Information Officer to manage a diverse caseload of complaints, FOI and EIR requests. You will work across council services, coordinate responses and advise on exemptions and statutory guidance.

This role requires strong analytical skills, attention to detail and the ability to build relationships with stakeholders, ensuring high-quality outcomes for residents and departments.

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