Customer Success Associate — AI Legal Tech

Company: Wordsmith AI Ltd
Apply for the Customer Success Associate — AI Legal Tech
Location: City of Edinburgh
Job Description:

Wordsmith AI Ltd is seeking a Customer Success Manager to own the day-to-day relationship with our customers, ensuring onboarding success and ongoing product adoption. This early-career role involves direct daily interaction with customers, training, and contributing to customer retention and growth.

You will be hands-on, without a quota, focusing on helping customers get value from Wordsmith and communicating customer needs back to the product team.

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Posted: September 27th, 2026