Strategic Customer Success Leader

Company: Nice
Apply for the Strategic Customer Success Leader
Location: London
Job Description:

NiCE in London is seeking a Lead Customer Success Manager to own a portfolio of accounts, building trust and ensuring customers’ priorities are front and centre. You’ll collaborate across Sales, Delivery, Product and senior leaders, guiding programme delivery and executive communications.

You will drive renewals, expansions, and value delivery while staying curious about AI-driven capabilities and new technology. Travel to visits will be required as needed.

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Posted: September 27th, 2026