Hybrid Service Desk Engineer: EdTech Support Champion

RM Education is seeking a dedicated end user software support specialist to serve as the single point of contact for in-scope requests. You will resolve technical issues via phone, live chat, or self-service, while prioritising and tracking incidents to meet service levels.

The role offers hybrid working options and a collaborative environment across RM’s education technology divisions. IMF DBS checks are part of the recruitment process, and RM values safeguarding and inclusion.

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