Senior Field IT Engineer — On-Site Customer Support

Lucid Support Services Ltd is seeking a Field Services Engineer Technician to act as a specialist for customer systems, providing hardware and software maintenance and implementation support within agreed SLAs. The role involves site visits, on-call travel, and occasional hotel stays outside normal hours.

The ideal candidate has field support experience, solid Windows and Microsoft 365 knowledge, excellent troubleshooting and communication skills, and a proactive, customer-first mindset to

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