Member Experience Manager – Retention & Engagement

Bannatyne is seeking a Member Xperience Manager in Milton Keynes to lead member engagement and retention. You will be the first point of contact for members and leads, representing the Bannatyne brand ethos, and driving the return of members through planned campaigns and social channels.

You will monitor member activity, update databases, assist with debt recovery, and support events and the Start Smart journey for new members, ensuring a high-quality experience.

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