Commercial Strategy Manager

Location: London (hybrid, 2 days per week on-site)

Contract: 8 months

IR35: Inside IR35 (Umbrella)

Rate: Competitive day rate

Clearance: BPSS

About the role

We’re partnering with a well-established organisation to find an experienced Finance Change Lead for an 8-month engagement. You’ll lead the people side of a significant finance and ERP change programme centred on Microsoft Dynamics 365 Finance & Operations. You’ll make sure new systems and processes are understood, adopted and embedded across the finance function and its wider stakeholders.

This is a hands-on role. The client is looking for someone who rolls up their sleeves and delivers the work directly, rather than a manager who oversees and delegates.

Key responsibilities

• Lead the change management approach for a finance transformation and ERP programme, from impact assessment through to adoption and sustainment.
• Apply the ADKAR model to build awareness, desire, knowledge, ability and reinforcement across impacted teams.
• Carry out change impact assessments on core finance processes such as P2P, O2C, R2R, budgeting and reporting, and translate them into practical change plans.
• Engage and manage stakeholders at all levels, from finance teams to senior leadership, and build strong relationships and sponsorship.
• Design and deliver communications, training and engagement activities that support the D365 F&O rollout.
• Work closely with the programme team, finance SMEs and technical colleagues so that process and system changes land well with end users.
• Identify and manage resistance, risks and readiness issues, and report progress to programme leadership.
• Personally produce change deliverables, including stakeholder maps, comms plans, readiness assessments and training materials.

Essential skills and experience

• Proven experience as a Change Lead or Change Manager within finance transformation programmes.
• A strong understanding of core financial processes and how finance functions operate.
• Hands-on exposure to Microsoft Dynamics 365, specifically the Finance & Operations modules.
• Broader experience of finance and ERP system implementations.
• Practical use of the ADKAR change framework.
• Excellent stakeholder management skills, with the ability to influence and build trust quickly.
• Strong change leadership, able to drive adoption and bring people along on the journey.
• A delivery-focused, hands-on style and comfort with getting directly involved to get things done.

Desirable

• Experience working in or with a not-for-profit organisation.

Interview process

• Stage 1: Virtual interview
• Stage 2: In-person presentation

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