Job overview
To provide support to Nexus Personality Disorder Service in the delivery of essential administrative tasks that support clinical work including assessment and treatment of service users on the Provision PIPE (Psychologically Informed Planned Environment), Day and Outreach Services. To observe professional and Trust guidelines for professional conduct, including accurate record keeping and to undertake CPD and attend personal supervision sessions.
Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.
Main duties of the job
To provide comprehensive administration and secretarial support to multidisciplinary teams, wards or departments including named medical staff, junior medical staff, and the system-wide multi-disciplinary team. This will include being the first point of contact for that team, ward or department and could involve duties such as meeting and greeting visitors, receiving initial enquiries, and directing telephone calls.
There will be an expectation for the post holder to be highly motivated, flexible, and multi-skilled with excellent organisational skills. They will possess excellent working knowledge of all Microsoft Office systems including Word and Excel.
The post holder will be able to work to high standards and will be required to take personal details from people and upload onto the electronic patient record systems. The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate.
The post holder will be key in maintaining diaries and arranging meetings, taking formal minutes, and keeping appropriate records on the most up to date templates. Their work is managed rather than supervised and they are accountable for their own actions – manager is available for reference but generally, they will manager their own workload.
Detailed job description and main responsibilities
Please see attached documents for further details about the job post or contact the Nexus Clinical Lead for any questions.
Person specification
Administrative Experience
Essential criteria
- NVQ3/QCF in administration or equivalent level of knowledge and experience.
- Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.
Desirable criteria
- Experience of working in a healthcare setting or Prison.
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