Programme Manager

Person Specification: Programme Manager

We are looking for a Programme Manager to join our delivery team, covering national, regional and local programmes.

Job title: Programme Manager (x2)

Base: Health Innovation KSSs primary place of business is The Beehive, located in Gatwick/Crawley, West Sussex. We have further satellite / hot-desking arrangements at sites located in Guildford and Brighton. Contractually, your normal place of work will be Health Innovation KSSs primary place of business.

Location

The role is predominately remote, although Health Innovation KSS work on a hybrid basis. Post holders are expected to be based in, or be able to attend meetings in the Kent, Surrey, Sussex geography.

Reports to

Head of Portfolio

Direct reports

Project delivery resource and access to a pool of team members if required.

Contract

1-year Fixed Term Contract

Salary

£55,000 to £57,000 per annum depending on experience

Job Purpose

• Working as part of the programme and project resource team within Health Innovation, taking a leadership role for a portfolio of programme areas.
• The specific area of responsibility for the role (at appointment and/or as appropriate for individual role holders) will be outlined at Appendix A. Please note that any specific area of responsibility is subject to change, according to future programme delivery requirements.
• Managing a programme which may include some Senior Programme/Innovation Manager or Associate Director involvement.
• Taking a lead responsibility for the organisation and delivery of collaborative learning events in conjunction with Clinical Leads.
• Supporting innovation focused colleagues in the delivery of tailored packages of support to industry.
• Supporting innovation focused colleagues in having a range of conversations with organisations to help deliver the spread and adoption of innovation into practice, developing the innovation eco-system and pipeline.
• Making a contribution to income and the income generation pipeline to generate income for Health Innovation KSS to ensure long-term sustainability by:
• Contributing to bids or grant applications for funding to support services offered by Health Innovation KSS.
• Working closely with innovation focused colleagues in the identification and securing of contracts of tailored packages, in support of industry
• Delivering tailored packages of support to industry according to the agreed contract and reporting via ‘consultancy timesheet approach’
• Working closely with the appropriate Senior Programme/Innovation Managers and Associate Directors to support and facilitate:
• The development of new service offerings for our stakeholders and ensuring that a clear customer focus is maintained
• The cultivation of existing customer demand through the marketing of existing service provision
• The cultivation of new customers through service development opportunities.

Key Duties And Responsibilities

• To work closely with the relevant Associate Director(s), Senior Programme Manager(s) and where appropriate, Clinical Leads in the management and delivery of an assigned portfolio, which may include both local and national commissioned programmes of work.
• To create good working relationships with teams in organisations participating in those projects and programmes. Building expertise, trust and commitment to the goals of the projects and programmes.
• To create and exploit links between clinical teams, industry and academia wherever it supports delivery of project and programme goals.
• To horizon scan for examples of innovation within the project areas that can be spread and adopted.
• To make a contribution to income and the income generation pipeline through projects and programmes to generate income for Health Innovation KSS to ensure long-term sustainability.
• To support organisations to adopt NICE Technology Appraisals relevant to the project areas.
• To ensure that any risks relating to the delivery of programmes within an assigned portfolio (including risks to the programme delivering within budget) are managed wherever possible and/or proactively alerted to the appropriate Senior Programme Manager, Associate Director and/or Service Delivery Director.
• To lead and facilitate meetings with clinical practitioners within and across health, social care, independent and voluntary sector organisations within Kent Surrey and Sussex.
• To identify and make recommendations on developmental needs across teams.
• To identify examples of best practice and solutions that can be shared and networked.
• To participate in data quality assurance audits and peer reviews in provider organisations.
• To work closely with external partners to ensure the provision of appropriate and timely analysis to support the implementation of programmes.
• To support and facilitate providers in the development of metrics and impact measures.
• To prepare reports, briefings and presentations as required and present at meetings and conferences.
• To interpret relevant national policy with regard to service and productivity improvement and ensure appropriate implementation.
• To represent Health Innovation KSS at meetings with NHSI/NHSE and other national bodies as appropriate.
• To work closely with commissioners to support the implementation of Health Innovation KSS objectives.

General Responsibilities

• To act as part of ‘one team’.
• To promote the values of Health Innovation KSS.
• To ensure effective communications within and between project teams, be involved in and participate in meetings, team briefings, development days, corporate events etc.
• To engage with line manager in regular performance and development reviews against agreed objectives. To be responsible for actively identifying own development needs and committing to a personal development plan based on continuous learning.

Values and behaviours

Health Innovation KSS has developed a clear vision for the direction of the company. A set of values and behaviours have also been developed and agreed to underpin this vision. Our values and behaviours framework can be found below. Applicants and employees will be expected to demonstrate an understanding of and commitment to these values and behaviours, which will be assessed through the recruitment, selection and appraisal processes.

Diversity and equal opportunities

It is the desire of Health Innovation KSS to broaden diversity within its workforce.

Health Innovation KSS is an equal opportunities employer and ensures that all new, existing and prospective employees are treated fairly through the principles of equal treatment and promotion of diversity.

This includes:

• ensuring that all individuals who come into contact with Health Innovation KSS, whether as employees, stakeholders or in any other capacity are treated with dignity and respect;
• ensuring that the opportunities Health Innovation KSS provides for learning, personal development and employment are made available on a non-discriminatory basis and;
• providing a safe, supportive and welcoming environment for employees, stakeholders, visitors and others.

Along with 15 HINs in the HIN Network, we are committed to a series of pledges to further support the diversity and innovation agenda.

Person Specification: Programme Manager

Essential

Education, Qualifications & Training

• Educated to degree standard or equivalent in a relevant discipline
• Project or portfolio management qualification or equivalent experience
• Evidence of continuous professional development; record of CPD shows strong self-development ethos and learning

Desirable

• An appropriate professional qualification or Master’s degree

Essential

Knowledge & Experience

• Significant recent management experience in the NHS or other organisation in a relevant sector
• Evidence of effective partnership working
• Proven experience of managing large scale projects or programmes in the public sector
• Managing resources to support the delivery of projects / programmes.
• Financial and performance management experience.
• Experience of working with a range of staff at all levels, including clinicians.
• Experience of clinical transformation projects
• Significant knowledge of the health and/or social care sectors

Desirable

• Experience of undertaking reviews of national policy.
• Experience of providing advice to senior managers and consultants.

Skills & Abilities

• Sound knowledge of the NHS, social care, current government policies and change / innovation programmes
• Able to think strategically and analytically
• Ability to develop strong working relationships
• Analysis and synthesis of complex information
• Able to make a contribution to Health Innovation KSS income generation pipeline through innovation programmes
• Excellent communication, influencing and negotiating skills.
• Advanced IT skills and good working knowledge of IT systems e.g. Excel and Access.
• Drive, energy, enthusiasm and determination.
• Creative and lateral thinker
• Facilitation skills to direct and support teams to achieve change through measurable outcomes

Desirable

• Sound knowledge of the NHS, social care, current government policies and change / innovation programmes.
• Bid writing skills.

Personal Style & Behaviours

Essential

• Constructively challenges current practice
• Has a flexible and adaptable approach to work
• Helps others to develop themselves
• Values diversity and looks for opportunities to improve equality
• Acts with integrity and presents themselves as a good role model
• Smart, professional appearance and outlook

Essential

Other requirements

• Reliable work record
• Travel, as required, within the KSS patch.

Desirable

• Possesses a driving licence

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