Front Office Lead: Guest Experience Champion

RBH Hospitality Management’s Crowne Plaza London Docklands in East London is seeking a Front Office Manager to lead the front desk team, ensure guest satisfaction, and uphold service standards in a vibrant hotel.

You will train staff, manage check-in/out, budgeting, and reporting, with flexibility to work evenings, weekends, and holidays. Experience at least 1–2 years in supervisory front desk roles is essential; Opera PMS experience is a plus.

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