Lead Shift Manager – Customer-First Bakery Retail

Greggs in Topcliffe is seeking a Shift Manager to lead the shop when the Manager is away, ensuring excellent customer service and smooth daily operations. You will motivate the team, manage stock, and maintain high standards across all areas of the store, including in-store, Click+Collect, delivery, and drive-thru.

This role emphasizes hands-on leadership, coaching of colleagues, and delivering a brilliant customer experience on every shift.

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