Retail Service Advisor: Elevate Customer Connections

Virgin Media O2 is hiring a Store Service Advisor in Edinburgh. You’ll greet customers warmly, help with billing queries and tech challenges, and turn everyday visits into memorable experiences.

You’ll work with a team that values energy, empathy, and expert knowledge to keep customers connected. The role focuses on delivering standout service, resolving issues promptly, and promoting Virgin Media O2 products through confident conversations.

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