Main area Paediatric Haematology, Oncology and BMT Grade Band 6 Contract Permanent Hours Part time – 22.5 hours per week Job ref 387-WC7639-RUH-A
Employer Bristol NHS Foundation Trust Employer type NHS Site Bristol Royal Hospital for Children Town Bristol Salary £39,959 – £48,117 pa pro rata Salary period Yearly Closing 06/10/2026 23:59
Quality Manager
Band 6
North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1 st July 2026 to become Bristol NHS Foundation Trust. This will create an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people. Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust. Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.
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Job overview
This role forms part of the Quality Management Team for UHBW Paediatric Haematology, Oncology & BMT services. The postholder ensures compliance with regulatory and accreditation standards (e.g., HTA, JACIE), manages audits, inspections, CAPA plans, and risk, and maintains essential quality systems, documents, and staff competency records. The role requires strong collaboration with external bodies (e.g., UKHSA, NHS England, Anthony Nolan) and internal stakeholders to drive service improvement and uphold high standards of care, safety, and clinical outcomes across both adult and paediatric programmes. This leadership role provides line management and operational oversight for staff within BMT, IEC Therapy, and Paediatric Haematology and Oncology. The postholder will lead by example, uphold professional standards, and maintain expert knowledge in quality management and clinical governance. The role requires independent decision-making and commitment to continuous improvement. It also includes promoting patient confidentiality, supporting incident and complaint investigations, and contributing to policy development, ensuring high standards of care, safety, and compliance across services.
Main duties of the job
- Manage and oversee the UHBW Adult BMT & IEC and Paediatric Haematology, Oncology & BMT Quality Management Programme, ensuring that the programme meets all regulatory and accreditation requirements, while driving continual service development and improvement
- Maintain and revise a comprehensive Quality Management Plan designed to ensure the Programme meets regulatory and accreditation requirements, sets and delivers targets. Lead, develop, implement, maintain and monitor the Programme’s Quality Management System, in order to deliver the aims and requirements of the Quality Management Plan. Lead on change controlled processes to update and reconfigure elements of the system and related wider practice in need of update.
- Schedule, plan, manage and document external inspections, audits and site visits pertinent to the specialties. Coordinate and execute CAPA plans for non-compliances revealed, collaborating with responsible parties to provide evidence to demonstrate that corrective actions have been completed and have been effective.
- Work with Clinical Leads and Patient Safety to identify, draft, manage and mitigate departmental risks, and maintain effective working Risk Registers on the Trust’s risk management system.
- Protect patient confidentiality, adhering to all relevant, established guidelines and trust policies.
Working for our organisation
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
Detailed job description and main responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person specification
Knowledge and Experience
- Administration experience in a busy, customer focused environment
- Experience of working as part of a team
- Experience of workload prioritisation
- Experience of using a patient administration system (CareFlow)
- Experience of quality management systems
- Previous patient facing experience, within the NHS
- Experience of maintaining data on a computer system
- Knowledge of medical terminology
- Experience of quality management systems
- Experience of clinical audit/process audit
- Experience of staff management
- Knowledge and experience of JACIE accreditation process
- Knowledge and understanding of Data Protection Act, Humman Tissue Act, Blood safety and Quality Act
Skills and Abilities
- Ability to work independently with minimal input from line manager; ability to use initiative and problem solve
- Ability to prioritise own workload, manage work-related pressures and to work to tight deadlines
- Excellent organisational skills and meticulous attention to detail
- Good report writing skills, and skilled at using a standard keyboard
- Ability to respond to and document complex telephone calls
Qualifications and Training
- Education to degree level, or an equivalent experience
- Good general standard of education, including GCSEs (grade A-C) in English & Maths, or equivalent
- Computer literate and trained in the use of Microsoft Office applications, including email (Outlook)
We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.
Additional Information
- As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.
- The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support – developing exceptional people for exceptional careers.
- BFT is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
- To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
- If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
- The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- By applying for this post, you are agreeing to Bristol NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
IMPORTANT:
Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.
Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
As a guide interviews should usually take place within 3 weeks of the closing date.
When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Contact Details
Name Laura Borg Job title General Manager for Paediatric Medical Specialties Email address laura.borg@uhbw.nhs.uk Telephone number 0117 3421152 Additional information
Kerry Viscuglia-Sardo
Quality Manager
kerry.viscuglia-sardo@uhbw.nhs.uk
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