Front Office Manager – Guest Experience & Team Growth

Novotel Hotels in Edinburgh is seeking a Front Office Manager to lead the heart of the guest experience and guide a high-performing team. You will drive authentic, personalised service at every interaction, setting a standard of professionalism, warmth, and detail.

You’ll mentor colleagues, manage rosters, and ensure seamless arrivals and departures with a calm, confident leadership style. The role requires a proactive, energetic leader with strong communication and problem-solving skills,

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