Customer Service Team Lead – Financial Services (Temp)

Adecco Group UK & Ireland is recruiting a Customer Service Team Leader in Chester to oversee a fast-paced financial services operation on a temporary 5-6 month contract with potential for permanent opportunities.

You will lead a team of Customer Engagement Officers, drive service excellence across channels, coach performance, ensure FCA compliance and risk controls, and contribute to process improvements while maintaining high customer experience standards.

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