Patient Triage Call Handler – Calm, Empathetic First Contact

Penrose Health in London Bridge is hiring Call Handlers to join our busy patient triage team. You will be the first point of contact for patients, handling inbound queries by telephone and email with empathy and efficiency, triaging requests to the appropriate service in a timely manner.

Based in our London Bridge office, you will support appointment bookings, follow up on requests, update patient records, and collaborate with the Contact Centre and Clinical teams to ensure safe and

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