Patient Care Advisor – Flexible Hours & Vision Care

Company: Optical Express Group
Apply for the Patient Care Advisor – Flexible Hours & Vision Care
Location: Birmingham
Job Description:

Optical Express in Birmingham is seeking a Patient Advisor to be the first point of contact for patients pursuing laser eye and cataract procedures. You will build relationships, coordinate consultations and treatment scheduling, and guide patients through pre- and post-care communications.

The role involves diagnostic scans, health questionnaires, and introducing patients to their optometrist, with weekend/evening flexibility and a strong focus on exceptional patient service.

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Posted: September 27th, 2026