Courtroom Operations & Customer Service Officer

HM Courts & Tribunals Service (HMCTS) in Reading is seeking an Operational Support Officer to provide frontline customer service and administrative support to court users, judiciary and management. The role is primarily based in the courtroom, with duties spanning paper handling, digital record creation and post-court administration.

The ideal candidate will have strong customer service, digital and organisational skills, and the ability to communicate clearly with a range of stakeholders, while

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