Case Support Specialist – Hybrid (Edinburgh)

Scottish Legal Complaints Commission is seeking a Case Support Officer to be the first point of contact for service users and to provide high-quality administrative support to facilitate early resolution of complaints. The role involves updating the case management system, handling enquiries by phone and email, and liaising with professional bodies to progress or accept complaints.

The position is hybrid, requiring attendance at the Edinburgh office about two days per week, with flexible hours

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