IT Service Desk Manager – Hybrid, Lead & Scale Retail Tech

Oliver Bonas Limited is seeking an IT Service Desk Manager to lead the Support Office in Tolworth, coordinating IT services across stores, offices and online channels while overseeing store IT rollouts. Hybr id work with 3 days in-office, 2 days from home.

You will build a high-performing team, establish SLAs, collaborate with Cyber Security, and drive measurable improvements in service delivery using AI tools.

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