Multi-Channel Customer Experience Assistant (4-Month Contract)

ARNE Clo Ltd is seeking a customer experience specialist on a 4-month fixed-term contract in the UK. You will respond across email, live chat and social media, manage orders, returns, and exchanges, and resolve complaints with thorough investigations and escalation when required.

The role requires strong written and verbal communication, experience with CRM platforms, and the ability to maintain high CSAT while hitting KPIs. A flexible hours setup supports peak periods and team targets.

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