Hybrid Customer Care Specialist — Empathetic Support

LV= Life & Pensions is seeking a Customer Service Representative for a permanent role in the Reconnections team and a 9-month fixed-term contract in the Protection Existing Business team. The role is hybrid with on-site Bournemouth presence after an initial 6-month training period.

The salary is competitive and subject to the company’s development framework. You will handle calls and emails to support customers, including during claims, delivering compassionate, high-quality service.

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