Administration Assistant

Administration Assistant – Chester City Centre – Free Parking – Full-time -Office-based, 5 days per week – £25k per annum

We’re currently recruiting for an Administration Assistant to join a busy head office team, providing essential administration and support across a large estate.

This is a varied role where you’ll work closely with internal teams, licensees, Local Authorities and external agencies, helping to ensure licensing requirements are managed accurately and within deadlines.

The Role

• Processing licensing applications, forms and notifications and maintaining accurate records.
• Managing annual premises licence renewals and gaming permit renewals.
• Preparing and distributing due diligence information to licensees.
• Managing the licensing inbox and escalating matters where appropriate.
• Liaising confidently with Local Authorities, external agencies and internal teams by phone and email.
• Providing day-to-day administrative and customer service support to field-based teams and licensees.

Supporting the Licensing Manager with general administration and ad hoc duties.

About You

• Highly organised, accurate and able to manage competing priorities.
• Comfortable working in a busy environment and meeting tight deadlines.
• Confident using Microsoft Word and Excel, including mail merge.
• A strong communicator, both written and verbal.
• Proactive, enthusiastic and motivated.

Customer-focused with excellent attention to detail.

This is a head-office-based position, with the expectation of working from the office 5 days per week.

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