Hybrid Customer Support Advisor

SNG (Sovereign Network Group) in Hertford is seeking Customer Service Advisors to be the frontline, owning and resolving customer queries. The role is full-time, permanent with 12-month fixed term option; 37 hours per week on a rota 8:00–18:00, Monday to Friday.

Initial 6 months based in Hertford office, then hybrid working. You will handle diverse queries—repairs, rent payments, complaints and rehousing—delivering clear, accurate information and collaborating with colleagues to provide timely

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