Remote Contact Centre Trainer & Learning Coach

Company: IVC Evidensia Group
Apply for the Remote Contact Centre Trainer & Learning Coach
Location: Dunfermline
Job Description:

Vets Now is seeking a proactive CCH Trainer to design, develop and deliver training across our Contact Centre. You’ll onboard new starters, coach colleagues, and drive capability and performance while supporting Gradbay cohorts and live-environment readiness.

You’ll collaborate with Team Leaders, maintain current materials, and promote exceptional customer service and smooth systems adoption within a fast-paced veterinary care network.

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Posted: September 27th, 2026