Visitor Experience Assistant – Museums & Libraries

Durham University invites applications for a frontline Customer Services role within the University Library and Collections. The post will work across visitor-facing sites including Palace Green Library, Oriental Museum and Durham Castle, and across libraries and study spaces, seven days a week.

The role focuses on delivering high-quality customer experience at information points, answering queries, and proactively providing information. Weekend work as part of a standard rota is included.

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