Flannelsarewhere luxury lives. Home to over 200 of the world’s most coveted designer and contemporary brands, we set the standard for premium fashion across the UK, in-store and online. Every detail matters here, from the way a customer is welcomed to the way a collection is curated. If you love fashion and believe in doing things properly,you’llfeel right at home.
The Role: Sales Assistant
Thisisn’tyour average shop floor job. As a Sales Assistant at Flannels,you’rethe face of luxury retail: the first impression, the trusted stylist, the reason customers come back.You’llcreate moments that feel personal, polished, and effortlessly premium, from the second the doors open.
What’s In ItForYou
- Competitive paythat reflects what you bring
- Staff discountacross the full Frasers Group family of brands
- Real progression, we grow fast, and so can you
- A premium environmentdesigned to inspire (yours and thecustomers)
- Training and developmentto sharpen your craft and grow your career
Job Description
What You’ll Do
- Welcome every customer likethey’rewalking into somewherespecial, becausethey are.
- Ask the right questions, listen properly, and style with intent.
- Stay sharp on collections, brands, and trends so your recommendations land.
- Bring promotions, loyaltyperks, and the little extras to life.
- Handle transactions with accuracy and confidence.
- Keep the shop floor looking flawless. Presentation is non-negotiable.
- Get the store trade-ready every morning through replenishment and prep.
- Spot the opportunity for an add-on or a smarter alternative, naturally.
- Deliver servicethat’sconsistent, considered, and unmistakably Flannels.
- Follow our policies and procedures.They’rewhat keep the standard high.
Qualifications
What You’ll Bring
- Confidence, energy, and a drive to deliver.
- Strong communicationand people skills. You connect easily.
- A genuine passion for customer service done well.
- A team-first mindset and a love for fast-paced retail.
- Reliability, flexibility, and a willingness to roll with change.
- A real interest in designer and contemporary fashion.
Additional Information
How We Work
Our values shape every shift, every conversation, every decision:
- Think Without Limits:Move fast, take bold action, and bring the team with you.
- Own It and Back Yourself:Take responsibility, master the basics, and deliver results.
- Be Relevant:Stay connected to our people, our partners, and the planet.
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